At Joy Love Dolls, we promise to provide customers with fast, reliable, and safe delivery services to ensure that customers can get their dolls in good condition in a timely manner. Working with a reliable carrier means customers can trust that their items will be handled and delivered appropriately. Customers can find details about shipping methods, estimated delivery time and other important information on the shipping information page, but we will not reveal any information about the product. If customers have any questions or need assistance, our professional customer support team is always available to help meet customer needs.

Free Standard Shipping

We offer FREE shipping with all purchases for standard shipping. Shipping promotion is only valid for shipping addresses worldwide excluding remote areas.

Our orders are dispatched Monday through Friday during business hours.

If your address is only deliverable by FedEx or UPS please let us know after order placing, since most of our orders will be delivered with USPS.  

Processing times

For orders dispatched domestically, processing time varies from 1-3 business days (Monday – Friday).

For orders dispatched from our International locations, processing time varies from 1-3 business days depending on the item.

Orders are not processed during weekends or holidays.

Made-to-order items, large orders, and order customizations have a standard processing time of 4-10 business days. We will update you with the correct time frames after the order is placed and reviewed.

Shipping ETA

Our standard Shipping time is 5 – 7 business days (Monday – Friday) depending on the dispatch location of your item. Multi-Item orders may be shipped in separate packages and may have different estimated times of arrival.

We are not responsible for delivery delays that occur when a customer submits an official change of address and requests forwarding or stopping mail services to their post office. 

Discreet Shipping

1. All the sex dolls will be packed in a plain carton box with no label revealing its contents, and no one knows what’s inside.

2. Your package will be shipped directly to your location via reliable logistics like FedEx/UPS, quickly update tracking numbers, and monitor package delivery progress at any time.